Back to Getting it in Writing

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    Confusion and FrustrationBack at it. On Sunday evening, I submitted another online inquiry to Countrywide:

    Hello, I’ve called customer service twice and spoken to three people this past week, all of which have been unable to answer my questions:

    1. Does Countrywide acknowledge the Homeowners Protection Act in regards to the automatic cancellation of PMI.

    2. At what point will the PMI on my account be automatically cancelled. I’d like a specific date please.

    Please answer these two questions for me.

    Not holding my breath on the response to this one.

    By the way, thanks for all of the emails of encouragement over the past couple of weeks!


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