It’s been well over a month since my last set of remarks regarding our big home improvement project this summer. Well, the contractors finished on September 1st.
An 81-day project. The funny part is that the contract stated that work would be complete on July 15. Ha!
I can now say that the house is sided. We have new doors. The new attic windows are in. You think I’d be happy, right? Well, I’m not.
See, the duration of the project aside, the last thing to be completed was an attic window for the front gable. My wife and I picked out a nice window by Harvey Windows — paid a pretty large sum too for such a small window.
Harvey custom made us a defective window. It’s not square. Not even close. It’s… a trapezoid. Yeah, it’s only about an inch off of having 90 degree angles, but it’s enough that when it’s up there on the house — it looks crooked.
The decorative window, the center piece, on the front of our house is visibly crooked. Level, but crooked. Can you believe that?
Well, the contractors put it in anyway, and sided around it.
It’s a Harvey issue now — they’ll have to replace the window.
But now, what about all of the siding that’s flush with the crooked window? That will need to be replaced as well… and I can imagine it already, they’re not going to want to do that. Or they won’t be able to match the color. Or the style. I could go on and on…
Now, after contractors complete a job, they go through a punch list — you know, correcting all of the little things and details that the homeowner points out. The company we hired has worked on this punch list at our home on at least 4 different occasions. The two major “issues” still haven’t been resolved — and these are 15 minute projects for a seasoned pro.
It is just so frustrating to deal with contractors — I’m not sure a reputable one exists. I mean, if I were to run my company, and treat my customers and projects, the way a typical contractor does, well, I’m not sure I could look myself in the mirror.
We’ve moved on to some interior work again, where we’re doing the work ourselves, but at some point we’ll have to call in the professionals to do some electrical, flooring, and drywall and I’m already dreading dealing with a bunch of people who do things half-assed and lie to your face.
Don’t get me wrong, the house looks good. I guess I’m happy with the work, but when you look at the details, in the corners and things, it makes you wonder what the hell they were thinking — I could have made it look like that myself and I’ve never done it before in my life?!
And really, was it necessary to use my entire lawn as an ashtray? Okay, that was a low blow…
No, on second thought, it wasn’t.
Oh yeah, and thanks for leaving dirty finger prints on a window 3 stories up that doesn’t open. I’d love to know how they expect me to wash that…